These guidelines explain what you can and cannot include in your OfferUp Storefront listings. For Business Starter, Enhanced, and Elite account holders, follow these guidelines to create your listings.
Note
OfferUp may remove any listings that do not adhere to these guidelines.
Photos
- Include 1 to 12 clear, well-lit, and accurate photos of the item.
- Photos should only show the item being sold, not multiple items.
- Photos must depict the actual item for sale, not advertisements or promotions.
- Photos may contain text, banners, stickers, and pricing info, as long as the items are the main focus.
- Photos should not be stock photos, photos taken from other websites, or photos that infringe on others' intellectual property.
Title
- Use a clear and accurate title that describes your item.
- Do not include website URLs or physical addresses in the title.
Description
- Provide accurate details about your item in the description.
- You may include your business's contact information and physical address in the description.
- You may include financing, custom pricing, and down payment information here if you list the full price in the Price field.
- Do not solicit risky payment methods like wire transfers, cryptocurrency, or gift cards.
Category
- Post your item in the correct category.
- Do not select an inaccurate category to avoid listing fees.
Condition
- Select the condition that most accurately reflects your item's true state.
Price
- List the full price of the item.
- Do not include financing, custom pricing, and down payment information here; this belongs in the Description field.
- The price should be reasonable and not significantly higher or lower than the standard market value.
Location
- The item's location should accurately reflect where it is within the United States.
Additional restrictions
No duplicate listings: Avoid creating more than one listing for the exact same item. If you have multiple quantities of the same item, post them one at a time. Once an item sells, you can then post the next one.
Single category only: Do not post the same item in more than one category. Each item should only appear in a single, relevant category.
Maintaining a safe marketplace
Our team works hard to ensure a safe marketplace by:
- Removing listings and taking action on accounts that violate our policies.
- Cooperating with law enforcement investigations.
- Continuously updating our platform to enhance trust and safety.
Non-compliance
OfferUp may remove listings that violate our guidelines, policies, or Terms of Service. We may also block or terminate user accounts at our discretion.